Due to the case of Takata’s airbag system, which is used in many cars around the world, there was a problem with the gas pressure generator in the airbag system. When the device explodes from the operation, it causes various material parts to break, resulting in serious injury or even death to the car user. (Incidents of this kind have happened abroad) which is currently being recalled all over the world for cars in the network that need to replace the  parts of cars in each country.

cars in the network that need to replace the  parts of cars

Therefore, the New Chip Xeng Co., Ltd., which is the distributor of Honda cars in Lao PDR, is concerned about the users, so it has issued a notice to call the car to receive inspection service to change the parts inside the airbag package, which is a protective measure and to create confidence in the safety of customers. By the notice to call the car to receive this service, user can be receive the service at the honda  service centers (nationwide) according to an appointment without any cost. Can you check if your car is in the network to receive the service or not? By entering information according to the link below:

Where can customers find the chassis number?

Every Honda car will contain 17-digit chassis number that represents each car’s information, Customers can find the vehicle chassis number from the following 3 points:

• Vehicle registration book
•  Warranty Booklet
• The position of the Vehicle identification number in each model is referred to the vehicle owner’s manual

Benefits of checking vehicle identification numbers 

     For customers who can be contacted, Honda will inform and make an appointment for each customer to bring the car with the chassis number in the cases that need to be replaced the parts in the airbag kit (TAKATA) to receive the parts replacement service as determined by Honda. But checking the number with this system is a very convenient and fast way, including in the case that some customers can’t contact you and in the cases that the customer is wondering if the car is in the cases that need parts or not. You can enter the vehicle’s identity number to verify this information.

Remark :

1. In the case of a customer who owns a car that has entered the service network to receive the replacement parts and has not received the replacement parts in the airbag kit, please contact us by pressing the inquiry-appointment button and the Honda service centre will make an appointment with the customer at your convenience.
2. For the replacement of parts in the reference airbag package, as specified in the campaign, there will be no charge to the customer.
3. For cars that have been in an accident and the airbag has broken, you cannot use the right under this campaign. 

Contact for more information at: 

– Honda Cars Service Center (Wattai) : 021 513 050 Ext. 608 , 020 56700915, 020 22212936.  

– Honda Cars Service  Center ( Savannakhet) : 041 260018 Ext. 2 , 020 54285786.